Your Privacy Is Our Responsibility
This policy provides a complete description of how your personal information is collected, stored, and protected on the bdbad platform.
Section 1
Introduction & Scope
bdbad's Privacy Policy ("Policy") applies to the collection and processing of personal information of every member who uses our platform. By reading this policy, you will understand what information we collect, why we collect it, and how we use it.
When does this policy apply?
This policy is in effect whenever you visit the bdbad website, create an account, make a deposit, play games, or contact our customer support. Using any service on our platform means you have read and agreed to this privacy policy.
bdbad always gives the highest priority to the security of users' personal information. We believe you should have control over your own data. With that in mind, we describe our data processing practices with full transparency.
Section 2
Information We Collect
We collect only the information that is necessary to operate our services. A detailed breakdown by category is provided below.
Personal Identity Information
We collect the following information during account registration and verification:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address
- Residential address
- National ID or passport number (when required)
Financial & Payment Information
The following information is collected for transaction processing:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history
- Deposit and withdrawal amounts
Note: We never store your full bank card number or PIN.
Technical & Browsing Information
The following information is collected automatically when you use our platform:
- IP address
- Browser type and version
- Operating system
- Page visit logs and timestamps
- Device identifier (device ID)
- Cookie and local storage data
Gaming Activity Information
The following is collected to ensure fair gaming on the platform:
- Game play history
- Bet amounts and results
- Session duration
- Bonus usage details
- Sports betting activity
Section 3
Purpose of Data Use
bdbad uses collected information only for specific lawful purposes. We do not use your information for any purpose without your consent.
Section 4
Sharing Information with Third Parties
We do not sell your personal information to any third party or share it for commercial purposes. However, specific information may be shared in the following limited circumstances:
Payment processors
Financial information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay to complete transactions. These organizations follow their own privacy policies.
Game providers
Limited information may be shared for the technical requirements of running games (such as Pragmatic Play, Spribe, JILI). They also comply with international data protection standards.
Legal obligations
Required information may be provided in response to a court order or a lawful request from a government authority. In such situations, we provide only the minimum necessary information.
Section 5
Cookies & Tracking Technologies
bdbad uses cookies and similar technologies to operate the website properly. These technologies help improve your browsing experience.
Types of cookies and their purposes
These cookies are necessary to maintain login status, manage sessions, and ensure security. They cannot be disabled.
These cookies are used to remember your language preferences, display settings, and other personal preferences.
Anonymous data is collected to analyze website usage statistics and monitor page performance.
Security-related cookies are used to detect fraudulent activity and ensure account protection.
You can disable cookies other than essential ones by changing your browser settings. However, some features may not work properly as a result.
Section 6
Data Security Measures
bdbad applies multiple layers of security technology to protect your information. Our security infrastructure follows international standards.
🔒 SSL/TLS Encryption
The highest-grade SSL encryption technology is used for everything from accessing our website to completing all transactions. No third party can read your information during data transmission.
🛡️ Two-Factor Authentication
We offer Two-Factor Authentication to ensure account security. This prevents unauthorized access.
🗄️ Secure Data Storage
User information is stored in encrypted form on secured servers. Passwords are never stored directly — only their hashed form is kept.
👁️ 24/7 Security Monitoring
Our security team monitors the platform around the clock. Any unusual activity is automatically detected and blocked.
Section 7
Your Rights
You have certain important rights regarding your personal information. bdbad fully respects these rights.
You may request to view the information stored about you at any time.
You can contact us to correct any inaccurate or outdated information.
In certain circumstances, you may request that your information be deleted.
In certain circumstances, you may request that the processing of your information be restricted.
You may request to receive your information in a structured format.
You may object to specific uses of your information.
To exercise any of the rights above, please contact us by email. We will respond to your request as soon as possible.
Section 8
Data Retention Period
We retain your information only for as long as necessary. Once the purpose has been fulfilled or the legal obligation has ended, the information is securely deleted.
| Type of information | Retention period |
|---|---|
| Account & identity information | While the account is active + the required period after closure |
| Financial transaction records | Until legal obligations are fulfilled |
| Gaming History | While account is active and for the applicable period |
| Customer service contact log | A specified period after issue resolution |
| Technical logs and cookies | Automatically deleted after a limited period |
Section 9
Protection of Minors' Information
bdbad is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
An age verification process is followed at the time of account registration. If a minor attempts to create an account, it will be immediately closed and any collected information will be deleted.
If you believe that a minor has created an account on our platform, please contact us immediately. We will take prompt action.
Section 10
Changes and Updates to the Policy
bdbad reserves the right to change or update this privacy policy at any time. When changes take effect, we will publish the new version on this page.
For significant changes, we will try to notify you in advance via email or a platform notification. If you continue to use the platform after the changes, it will be understood that you have accepted the new policy.
We recommend that you visit this page regularly and keep yourself updated.
Section 11
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us.
Privacy Contact
Our support team is available 7 days a week, 24 hours a day to help with any questions about the security of your information or this policy.
Email: [email protected] | Live Chat: Available 24/7